Privacy Policy
WHO WE ARE
This website (MONCIONI.COM) is owned by Moncioni Fragrance Lab, registered in accordance with Texas legislation, with a registered office at 5610 Netleaf Rd., Austin, TX 78724, United States.
INFORMATION AND CONSENT
By accepting this Privacy Policy, the user (hereinafter "User" or "Users") is informed and gives their free, informed, specific, and unequivocal consent for the personal data provided through the website located at the URL https://www.moncioni.com (hereinafter the "Website") to be processed by Moncioni Fragrance Lab, as well as the data derived from their browsing and any other data they may provide in the future.
The User is required to read this Privacy Policy carefully, which has been drafted in a clear and simple manner to facilitate understanding, so that the User can freely and voluntarily determine whether they wish to provide their personal data to Moncioni Fragrance Lab.
Collection of Personal Information
When you visit the website, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as "Personal Information." Please see the list below for more information about what personal information we collect and why.
Information about the device
Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you see, search terms, and how you interact with the web.
Purpose of collection: to accurately load the website for you and perform analytics on the use of the site to optimize it.
Collection source: Automatically collected when you access our Website using cookies, log files, web beacons, tags, or pixels.
Disclosure for commercial purposes: Shared with our Shopify processor.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, Paypal account, Google Pay or Amazon Pay accounts), email address, and phone number.
Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment, arrange for shipping, and provide you with invoices and/or order confirmations. We also use this information to communicate with you, screen our orders for risk or fraud, and, where consistent with preferences you have shared with us, provide you with information or advertising related to our products or services.
Collection source: collected from you.
Disclosure for commercial purposes: shared with our Shopify processor.
Customer service information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, Paypal account, Google Pay or Amazon Pay accounts), email address, and phone number.
Purpose of collection: to provide customer support.
Collection source: collected from you.
Minor Age
This website is not intended for persons under 14 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at info@moncioni.com to request its removal.
Sharing Personal Information
We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:
For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising at the following platforms:
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.
Legal Basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:
Retention
When you place an order through our website, we will retain your personal information for our records unless you ask us to delete it. For more information about your right to cancel, see the "Your Rights" section below.
Automatic Decision-Making
We do not perform fully automated decision-making that has legal or significant effects using customer data.
Sale of Personal Information
Our website may sell personal information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").
Your Rights
GDPR
If you reside in the EEA, you have the right to access the personal information we hold about you, to move it to a new service, and to request that it be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at info@moncioni.com.
CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), have it moved to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at info@moncioni.com.
If you would like to designate an authorized agent to make these requests on your behalf, please let us know when you contact us.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience and provide you with services.
We use the following cookies to optimize your experience on our site:
Name | Function |
---|---|
_ab | Used in connection with admin access |
_secure_session_id | Used in connection with browsing |
cart | Used in connection with the shopping cart |
checkout_token | Used in connection with the payment |
secret | Used in connection with the payment |
storefront_digest | Used in connection with the client log in |
_tracking_consent | Tracking preferences |
_landing_page | Website tracking |
_shopify_y | Shopify analysis |
For more information, refer to the website’s full cookie policy.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, or if you would like to file a complaint, please contact us by email at info@moncioni.com or by mail using the details below:
Moncioni Fragrance Lab
5610 Netleaf Rd., Austin, TX 78724, United States
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: